FREQUENTLY ASKED QUESTIONS

ENTRY CONDITIONS

What ID do I need?

Acceptable forms of ID are: Australian Drivers Licenses, Proof of Age/Photo Card (or state equivalent), Keypass ID, and Passport.

All of the above must be valid and within date, originals and not copies, photos or scanned versions. If you do not have any of these forms of ID, it’s recommended you bring as much support photo ID as possible, yet entry will be at the Venue Licensee, Security & NSW Police discretion on the day. We cannot interfere in this process.

International drivers licenses are NOT accepted. If you are from overseas, you must bring your passport.



Is there a dress code?

There is a NO LAD policy at all of our events.

Dresscode is relaxed. You can wear what you please with a few exceptions: 1. No lad wear (TNs and bum bags are OK) 2. No bare feet or thongs 3. NO MASKS (at Sydney Showgrounds events) 4. Hats are fine 5. If dressing up, your face must not be hidden



Are there passouts? Can I leave the event and come back in?

No passouts will be issued, meaning that if you leave the event, you will not be allowed back in. No exceptions.



What items can’t I bring with me to the event?

  1. Illegal or illicit substances, drugs, or drug paraphernalia
  2. E-cigs & vapes
  3. Masks (at Sydney Showgrounds events)
  4. Chewing gum, lollies & lollipops
  5. Outside food and drinks, including alcohol and water
  6. Professional cameras or recording equipment
  7. Selfie sticks
  8. Weapons of any kind, including fake/toy weapons
  9. Balloons
  10. Large bags or backpacks
  11. Any liquids or aerosols (including Amyl Nitrate, Nitrous Oxide Canisters, deodorant and liquid makeup)
  12. Vics (or equivalent) inhalers
  13. Any medication that has not been cleared with event organisers prior to the event
If you bring illegal items to the event, you will be handed over the police.
For other prohibited or restricted items, you may be refused entry without refund or will be asked to check the item into the external cloak room (depending on the item).

Please note:
The following items are OK to bring at Sydney Showgrounds events. For events at other venues, please refer to their respective websites for entry conditions.
  1. Small backpacks/bags
  2. Empty water bottles
  3. Cigarettes (to avoid any issues, make sure packets are sealed)
  4. GoPros (nothing larger)
  5. LED gloves
  6. Prescription medication that has been cleared with event organisers prior to the event



FACILITIES

What ID do I need?

Acceptable forms of ID are: Australian Drivers Licenses, Proof of Age/Photo Card (or state equivalent), Keypass ID, and Passport.

All of the above must be valid and within date, originals and not copies, photos or scanned versions. If you do not have any of these forms of ID, it’s recommended you bring as much support photo ID as possible, yet entry will be at the Venue Licensee, Security & NSW Police discretion on the day. We cannot interfere in this process.

International drivers licenses are NOT accepted. If you are from overseas, you must bring your passport.



Is there a dress code?

There is a NO LAD policy at all of our events.

Dresscode is relaxed. You can wear what you please with a few exceptions: 1. No lad wear (TNs and bum bags are OK) 2. No bare feet or thongs 3. NO MASKS (at Sydney Showgrounds events) 4. Hats are fine 5. If dressing up, your face must not be hidden



Are there passouts? Can I leave the event and come back in?

No passouts will be issued, meaning that if you leave the event, you will not be allowed back in. No exceptions.



What items can’t I bring with me to the event?

  1. Illegal or illicit substances, drugs, or drug paraphernalia
  2. E-cigs & vapes
  3. Masks (at Sydney Showgrounds events)
  4. Chewing gum, lollies & lollipops
  5. Outside food and drinks, including alcohol and water
  6. Professional cameras or recording equipment
  7. Selfie sticks
  8. Weapons of any kind, including fake/toy weapons
  9. Balloons
  10. Large bags or backpacks
  11. Any liquids or aerosols (including Amyl Nitrate, Nitrous Oxide Canisters, deodorant and liquid makeup)
  12. Vics (or equivalent) inhalers
  13. Any medication that has not been cleared with event organisers prior to the event
If you bring illegal items to the event, you will be handed over the police.
For other prohibited or restricted items, you may be refused entry without refund or will be asked to check the item into the external cloak room (depending on the item).

Please note:
The following items are OK to bring at Sydney Showgrounds events. For events at other venues, please refer to their respective websites for entry conditions.
  1. Small backpacks/bags
  2. Empty water bottles
  3. Cigarettes (to avoid any issues, make sure packets are sealed)
  4. GoPros (nothing larger)
  5. LED gloves
  6. Prescription medication that has been cleared with event organisers prior to the event



TICKETING

What ID do I need?

Acceptable forms of ID are: Australian Drivers Licenses, Proof of Age/Photo Card (or state equivalent), Keypass ID, and Passport.

All of the above must be valid and within date, originals and not copies, photos or scanned versions. If you do not have any of these forms of ID, it’s recommended you bring as much support photo ID as possible, yet entry will be at the Venue Licensee, Security & NSW Police discretion on the day. We cannot interfere in this process.

International drivers licenses are NOT accepted. If you are from overseas, you must bring your passport.



Is there a dress code?

There is a NO LAD policy at all of our events.

Dresscode is relaxed. You can wear what you please with a few exceptions: 1. No lad wear (TNs and bum bags are OK) 2. No bare feet or thongs 3. NO MASKS (at Sydney Showgrounds events) 4. Hats are fine 5. If dressing up, your face must not be hidden



Are there passouts? Can I leave the event and come back in?

No passouts will be issued, meaning that if you leave the event, you will not be allowed back in. No exceptions.



What items can’t I bring with me to the event?

  1. Illegal or illicit substances, drugs, or drug paraphernalia
  2. E-cigs & vapes
  3. Masks (at Sydney Showgrounds events)
  4. Chewing gum, lollies & lollipops
  5. Outside food and drinks, including alcohol and water
  6. Professional cameras or recording equipment
  7. Selfie sticks
  8. Weapons of any kind, including fake/toy weapons
  9. Balloons
  10. Large bags or backpacks
  11. Any liquids or aerosols (including Amyl Nitrate, Nitrous Oxide Canisters, deodorant and liquid makeup)
  12. Vics (or equivalent) inhalers
  13. Any medication that has not been cleared with event organisers prior to the event
If you bring illegal items to the event, you will be handed over the police.
For other prohibited or restricted items, you may be refused entry without refund or will be asked to check the item into the external cloak room (depending on the item).

Please note:
The following items are OK to bring at Sydney Showgrounds events. For events at other venues, please refer to their respective websites for entry conditions.
  1. Small backpacks/bags
  2. Empty water bottles
  3. Cigarettes (to avoid any issues, make sure packets are sealed)
  4. GoPros (nothing larger)
  5. LED gloves
  6. Prescription medication that has been cleared with event organisers prior to the event



POLICE & SAFETY

Police Operation

HSU Events do not condone possession or use of illegal drugs at our events.
Police will be conducting a drug detection operation involving drug detection dogs, and you (and your possessions) will be searched prior to entering the venue. Offenders will be prosecuted.
Breaching any of the entry conditions previously mentioned will result in being refused entry to the event without refund.



Feeling unwell or need help?

HSU Events is committed to providing a safe environment for all of our patrons. However if you, your friends or anyone around you is feeling unwell or needs help, please:

  • Go/take them to first aid area
  • Alert security, police, medics or event staff immediately



Picknicking

Sitting down in the middle or at the front of the dance floor is strictly prohibited. Staff & security need to be able to see everybody to make sure they are safe, and it also creates safety issues for standing/walking patrons.



How can I do Report suspicious/dangerous activity toa name change on my ticketbooth ticket?

  • Security
  • Police
  • Event staff



Fence Jumpers

Police and all venues we work with are always on alert to stop fence jumpers from entering our events. Police will patrol all aspects of the venues from outside. Fence jumpers will be caught and prosecuted.



IMPORTANT SAFETY MESSAGES

Be a legend

  • Be a legend and respectful
  • Be nice to one another and respect each other
  • Help someone out if they look unwell
  • Pleases and thank you’s go a long way
  • Don’t be aggressive! We are all united for the love of music



Be aware

  • Be smart, be safe and be aware
  • It’s not a race or competition
  • If you or your friends are feeling unwell, go to first aid
  • There is no judgement at first aid, but you will be safe



Crowd care

  • Look after your mates
  • Hydrate - drink water regularly and take breaks from dancing
  • Approach our staff if you need help



Don't risk it

  • There is no such thing as a safe drug, so don’t take the gamble
  • Do not bring drugs into the event for yourself or anyone else - it is not worth the risk
  • You will be searched prior to entry, and offenders will be prosecuted



IMPORTANT SAFETY MESSAGES

What ID do I need?

Acceptable forms of ID are: Australian Drivers Licenses, Proof of Age/Photo Card (or state equivalent), Keypass ID, and Passport.

All of the above must be valid and within date, originals and not copies, photos or scanned versions. If you do not have any of these forms of ID, it’s recommended you bring as much support photo ID as possible, yet entry will be at the Venue Licensee, Security & NSW Police discretion on the day. We cannot interfere in this process.

International drivers licenses are NOT accepted. If you are from overseas, you must bring your passport.



Is there a dress code?

There is a NO LAD policy at all of our events.

Dresscode is relaxed. You can wear what you please with a few exceptions: 1. No lad wear (TNs and bum bags are OK) 2. No bare feet or thongs 3. NO MASKS (at Sydney Showgrounds events) 4. Hats are fine 5. If dressing up, your face must not be hidden



Are there passouts? Can I leave the event and come back in?

No passouts will be issued, meaning that if you leave the event, you will not be allowed back in. No exceptions.



What items can’t I bring with me to the event?

  1. Illegal or illicit substances, drugs, or drug paraphernalia
  2. E-cigs & vapes
  3. Masks (at Sydney Showgrounds events)
  4. Chewing gum, lollies & lollipops
  5. Outside food and drinks, including alcohol and water
  6. Professional cameras or recording equipment
  7. Selfie sticks
  8. Weapons of any kind, including fake/toy weapons
  9. Balloons
  10. Large bags or backpacks
  11. Any liquids or aerosols (including Amyl Nitrate, Nitrous Oxide Canisters, deodorant and liquid makeup)
  12. Vics (or equivalent) inhalers
  13. Any medication that has not been cleared with event organisers prior to the event
If you bring illegal items to the event, you will be handed over the police.
For other prohibited or restricted items, you may be refused entry without refund or will be asked to check the item into the external cloak room (depending on the item).

Please note:
The following items are OK to bring at Sydney Showgrounds events. For events at other venues, please refer to their respective websites for entry conditions.
  1. Small backpacks/bags
  2. Empty water bottles
  3. Cigarettes (to avoid any issues, make sure packets are sealed)
  4. GoPros (nothing larger)
  5. LED gloves
  6. Prescription medication that has been cleared with event organisers prior to the event